COO/ General Manager

Chief Operations Officer

Location: Flexible/Remote with required travel/ role to be base in Moldova

About Our Client

An international, mission-driven company dedicated to bridging the global engineering talent gap.

Their platform connects high-performing, pre-vetted remote software developers with leading international clients, enabling them to rapidly scale their engineering capacity for long-term strategic projects significantly disrupt the traditional IT outsourcing model through innovation, technology, and strategic growth.

The Opportunity: Your Mission

Seeking a dynamic and seasoned Chief Operations Officer/CEO (General Manager) to lead our next phase of explosive growth, primarily driven by strategic mergers and acquisitions (M&A).

This pivotal role requires a leader with deep, hands-on expertise in scaling software agencies or IT outsourcing businesses.

You will be responsible for defining and executing a disruptive strategy focused on remote work platforms, operationalizing our M&A roadmap, and driving a massive leap in organizational performance.

Key Responsibilities

1. Strategic Growth & M&A Leadership

Scale Acquired Businesses: Efficiently integrate acquired companies into the existing business model while maintaining cultural integrity. Strategically grow the acquired portfolio from $10 million to over $50 million by identifying new market opportunities and optimizing operations.

Disruptive Innovation: Revamp and innovate traditional business models to create a dominant force in the remote software engineering solutions market, positioning the company as a true industry disrupter.

Market Strategy: Conduct in-depth market research to understand emerging trends and define effective strategies for market penetration and expansion into key global territories.

2. Operational & Organizational Excellence

Operational Discipline: Translate overarching strategy into rigorous, actionable steps for growth. Implement organization-wide goal setting, robust performance management, and effective annual operations planning.

Data-Driven Culture: Oversee company operations and productivity by instilling a disciplined, data-driven management culture. Focus on defining, measuring, and tracking Key Performance Indicators (KPIs), ensuring accountability through daily reviews, performance dashboards (e.g., PowerBI data), and clear agreements.

Talent Leadership: Build, mentor, and lead high-performing executive and functional teams. Foster a highly inclusive, accountable culture where team members are empowered to thrive and consistently meet aggressive organizational goals.

3. Financial & Stakeholder Management

Financial Acumen: Oversee all financial aspects, including comprehensive budgeting, accurate forecasting, and strategic financial planning to maximize profitability and capital efficiency.

Stakeholder Engagement: Act as a key representative, engaging closely with all stakeholders-including investors, board members, key clients, and partners-to ensure complete alignment on business objectives and long-term strategy.

Client Relationships: Build and maintain deep, trusting relationships with key customers and clients, ensuring high retention and identifying growth opportunities.

Qualifications

Experience: Minimum of 10 years in senior management roles, with significant experience working directly with a CEO or in a President/GM role within software agencies or IT outsourcing businesses.

Industry Expertise: Extensive and current knowledge of the software and IT outsourcing industry, particularly concerning global talent sourcing and remote work dynamics.

M&A Track Record: Proven history of successfully growing businesses and leading the end-to-end integration of acquired entities.

Education: Bachelor's degree in a STEM field - STEM field refers to academic disciplines and careers in Science, Technology, Engineering, and Mathematics. These fields are interconnected and emphasize critical thinking, problem-solving, and innovation to drive technological advancement and address real-world challenges or related discipline is required an MBA is strongly preferred.

Core Competencies: Exceptional leadership, strategic thinking, strong financial acumen, excellent communication skills, and an unwavering, innovative mindset.

Why Join Our Client

This is a rare opportunity to step into a leadership role focused on massive scale and market disruption.

They offer:

Competitive Compensation: A highly competitive salary and bonus structure.

You will also receive share-based compensation as part of the company's commitment to leadership ownership.

Flexible Work: Possibility of working fully remotely. We are flexible in considering various location arrangements given their current international footprint.

Impactful Culture: Join a company certified as a great place to work for Women and recognized for its commitment to employee Wellbeing.

Travel: While we are flexible on location, the successful candidate must be open to regular travel to facilitate integration and stakeholder management.