Chief Operating Officer (COO) - FluxA
Location
Singapore
About FluxA
FluxA is a technology platform focused on enabling seamless and programmable transactions across digital services, APIs, and emerging intelligent systems. The company operates at the intersection of payment infrastructure, platform ecosystems, and automation-driven use cases, supporting cross-border value exchange.
Role Overview
We are seeking a Chief Operating Officer (COO) to lead operational strategy and execution as FluxA scales its platform across multiple markets.
This role is suited for a hands-on operator who can build, refine, and scale operational systems in environments involving high transaction frequency, multi-party interactions, and evolving regulatory considerations.
The COO will work closely with product, engineering, and business teams to align operational execution with platform growth and long-term sustainability.
Key Responsibilities
1. Platform Operations & Scaling
- Design and implement operational frameworks to support a growing, multi-sided platform
- Align user growth, partner onboarding, and monetization into coherent operating models
- Improve operational efficiency as transaction volumes and usage patterns evolve
2. Transaction & Infrastructure Operations
- Oversee operational aspects of transaction flows across different payment methods and system components
- Collaborate with technical teams to improve:Transaction reliabilityProcessing efficiencyCost structure and success rates
- Support the scaling of systems handling increasing transaction frequency
3. Cross-Market Operations
- Support expansion into new markets by ensuring operational readiness
- Work with internal and external stakeholders to address local requirements
- Contribute to building processes that can be adapted across jurisdictions
4. Monetization & Business Operations
- Translate platform capabilities into sustainable revenue streams
- Support pricing, incentive structures, and partner economics
- Improve conversion and retention through operational improvements
5. Partnerships & Ecosystem Development
- Work with partners across technology, platform, and service layers
- Support integration and onboarding processes for external participants
- Contribute to ecosystem growth through structured collaboration
6. Performance Management
- Establish and monitor key operational metrics, including:Transaction activityUser engagementRevenue performance
- Drive continuous improvement through data analysis and iteration
Qualifications
Experience
- 10+ years of experience in operations, strategy, or general management
- Experience in technology, platform-based, or transaction-oriented businesses
Core Experience Areas
Candidates with experience in several of the following areas are encouraged to apply:
- Operating or scaling platforms involving frequent user or transaction activity
- Working within multi-stakeholder or ecosystem-driven environments
- Exposure to payment systems, financial infrastructure, or digital transaction models
- Experience supporting cross-border operations or regional expansion
- Working closely with product and engineering teams on system-level improvements
What Will Differentiate You
- Experience in environments combining:Platform dynamicsFinancial or transactional elementsTechnology-driven operations
- Ability to operate effectively in both early-stage build phases and scaling phases
- Familiarity with API-based ecosystems, automation workflows, or developer-facing products
Track Record
- Demonstrated ability to contribute to measurable improvements in:Platform usage or activityOperational efficiencyRevenue or monetization outcomes
- Experience working across functions to deliver business results
Education
- Bachelor's degree or above
Personal Attributes
- Structured and analytical thinking
- Strong ownership and execution capability
- Ability to operate in evolving environments
- Effective collaboration across teams and regions
Why Join FluxA
- Opportunity to help scale a platform operating at the intersection of technology and digital transactions
- Work across global markets and diverse use cases
- Contribute to building foundational systems for next-generation transaction models