Location: Singapore (Multiple Outlets)
Employment Type: Full-Time
About the Role
As a Convenience Store Supervisor at Twigly's, you will be responsible for ensuring smooth daily store operations, leading a small team, and delivering excellent customer service. This role is hands-on and requires strong leadership, problem-solving, and organizational skills.
Key Responsibilities
- Oversee daily store operations, including opening/closing procedures.
- Lead and motivate store staff to meet sales and service targets.
- Manage inventory levels, including ordering, receiving, and stock rotation.
- Ensure store cleanliness, safety, and compliance with regulatory standards.
- Handle customer concerns professionally and resolve issues promptly.
- Monitor cash handling, POS transactions, and daily reconciliations.
- Support promotional activities and merchandising in line with company standards.
Qualifications
- At least 2 years experience in retail/F&B/convenience store management.
- Strong leadership, communication, and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Basic knowledge of MS Office / POS systems.
