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Contact Centre Specialist (Insurance)

2-5 Years
SGD 2,000 - 3,500 per month
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  • Posted 25 days ago
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Job Description

Company Overview

ARF (Asia Pacific) Pte Ltd is a leading General Insurance intermediary specializing in affinity programs. The company supports clients across the region by implementing successful solutions and advising on corporate insurance policies.

Job Summary

You will support clients by managing their insurance needs, coordinating with insurers to obtain competitive quotations, and ensuring timely renewal of insurance policies. You will also engage in marketing activities and contribute to smooth client servicing.

Responsibilities

  • Respond promptly to client enquiries by providing accurate insurance information to support their decision-making and coverage needs
  • Coordinate with insurers to obtain competitive quotations tailored to clients preferences, budgets, and benefit requirements
  • Follow up with insurers to secure timely issuance of quotations and insurance policies, ensuring seamless client experience
  • Manage insurance renewal processes by proactively contacting clients and coordinating with insurers to maintain continuous coverage
  • Participate in marketing and business development activities to enhance client engagement and contribute to business growth initiatives
  • Maintain organized and up-to-date records of client interactions, quotations, and policy documents to facilitate efficient service delivery

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Job ID: 143955197