Construction Site Clerk cum PRO HDB BTO | Near Mattar MRT

Site Clerk cum Public Relations Officer (HDB BTO)

• Salary: Up to $2,600-$3,200 basic + Variable Bonus

• Working Location: Near Mattar MRT Station

• Working Days & Hours: Monday to Friday, 8:30am-5:30pm Saturday, 8:30am-12:00pm

A construction company involved in HDB BTO projects, supporting site operations, project administration, and coordination with residents, consultants, authorities, and subcontractors.

Job Responsibilities

1. Document Control

• Maintain and update all site records, including inspection forms, drawings, site submissions, and related documents.

• Organise and file correspondence with authorities, consultants, clients, and subcontractors.

2. Administrative Support

• Assist the project team in preparing minutes of meetings and tracking submission statuses.

• Attend to incoming phone calls at the site office during office hours.

• Perform general clerical and administrative duties as directed by the Superintending Officer's Representative (SO Rep).

3. Material & Equipment Records

• Maintain records of materials delivered, used, and stored on site.

• Maintain logs for equipment, machinery, and tools.

4. Timekeeping & Attendance

• Monitor daily attendance and overtime records for site workers.

• Submit timesheets for payroll processing, where required.

5. Coordination with HQ

• Act as the main liaison with Head Office (HQ) on site administrative matters.

• Coordinate and follow up with HQ on relevant documentation and administrative requirements.

6. Community & Resident Liaison

• Serve as the first point of contact for school and residents queries, complaints, and feedback.

• Provide timely and courteous responses to concerns relating to noise, dust, safety, and work schedules.

7. Notice Issuance & Communication

• Prepare and distribute resident notices, including work commencement and noisy work notifications.

• Organise dialogue sessions, house visits, and feedback channels as required.

8. Customer Service & Complaint Handling

• Attend to and resolve residents feedback and complaints.

• Arrange site inspections where necessary.

• Maintain a log of feedback and complaints and follow up with the project team on resolutions.

• Draft and reply to residents feedback, queries, and correspondence.

• Ensure all communications are properly documented and responded to within the required timeframe.

9. Public Image & Clean Site Representation

• Assist in initiatives to foster good neighbourly relations throughout the construction phase.

• Support efforts to maintain a professional, clean, safe, and presentable site environment.

Requirements

• 2 years experience in administration within the construction industry.

• Experience in construction administration and/or public relations.

• Proficient in MS Office.

• Must have prior construction industry administrative experience.