Condo Office Handover Executive (Bukit Batok) 1 Year Contract

Job Description Summary

This role provides administrative support to the on-site Customer Service team by managing daily site office operations, maintaining accurate handover and operational records, and coordinating appointments and courier services. The role also supports the resolution of homeowner defect-related matters through effective coordination and administrative assistance, ensuring smooth communication and service delivery.

Responsibilities

1. Coordinate unit handovers in a timely manner, including daily handover appointments and liaison with main contractors on handover kits, dressing-up items, and welcome gifts (if applicable).
2. Coordinate and track courier bookings and receipts, and maintain proper records in the system.
3. Assist the Customer Service team to coordinate with homeowners and main contractors on joint inspection appointments and work schedules.
4. Provide frontline service support by attending to customer enquiries and assisting in the management of complaints.
5. Perform any other ad-hoc duties as assigned.

Requirements

1. 1-3 years of experience in administrative or customer service-related roles.
2. Customer-oriented with a service mindset.
3. Responsible, reliable, and adaptable with good organization skills
4. Role is working on office hours Mon - Fri basis

To apply, please email your resume to [Confidential Information] indicating in your CV the following information:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599