We are looking for a Communications Administrative Assistant to support the company's communication efforts across our GP clinics. This role involves content creation, media monitoring, social media management, and administrative support for the communications team.
Key Responsibilities:
Marketing & Brand Communications
- Assist in writing and reviewing marketing copy, promotional materials, and clinic announcements.
- Coordinate all collateral productions with appointed vendors to ensure timely implementation.
- Ensure all messaging aligns with brand tone, healthcare guidelines, and patient-centric values.
Patient Communication / Digital & Social Media
- Develop content for patient education materials, social media posts, clinic websites, and FAQs.
- Assist in managing content calendars and publishing of posts across social media and clinic digital platforms.
- Track and report on communication metrics.
- Manage responses to public enquiries on digital platforms, ensuring timely and professional replies.
Internal Communications
- Draft and publish internal newsletters, updates, and announcements to clinic staff and HQ teams.
- Assist with organizing and communicating employee engagement initiatives, training programs, and leadership messages.
General and Ad-hoc Support
- Provide administrative support to the communications team as needed.
- Assist in planning and executing events, campaigns, or outreach activities.
- Support marketing or other communications related projects and duties as assigned.
Requirements:
- Diploma in Communications, Marketing, Public Relations, or a related field.
- Minimum 1-2 years of relevant experience, ideally in a healthcare, agency, or service industry environment.
- Excellent writing, proofreading, and content creation skills
- Familiarity with social media management, CMS tools, and basic design/editing platforms.
