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Commercial Performance Manager
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Commercial Performance Manager
richemont luxury (singapore) pte. ltd.- Posted an hour ago
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Job Description
Performance Monitoring & Reporting
- Support business objectives by tracking key performance indicators (KPIs) across commercial, client, and product domains, providing a holistic 360-degree view of performance.
- Lead the digitalization and automation of critical sales reports (daily, weekly, monthly) for executive committees, commercial, client, marketing departments, and boutiques (e.g., leveraging Google Looker).
- Develop and implement performance management tools, dashboards and governance routines to support business steering and decision making.
- Prepare clear, insight-led executive presentations and recommendations for strategic reviews, HQ visits, and retail partner discussions.
- Analyze initiatives results versus objectives on a frequent basis,establishing a circular feedback loop for identifying sales growthopportunities and recommending future improvements.
- Support the Commercial Director and building and embedding a robust commercial management practice.
- Consolidation of commercial planning and forecasting across subsidiaries, including budget, latest estimates and 3Y plan assumptions, in close partnership with Finance
- Coordination of performance reviews and resulting action plans across markets.
- Strong interface with the Regional Commercial Performance team to ensure alignment on KPIs, planning frameworks and reporting standards, while facilitating the exchange of best practices.
Business development & Strategic projects
- Drive the development of short, medium, and long-term sales forecasts for retail, wholesale, and E-commerce channels across Singapore, Malaysia, Philippines, Indonesia, Cambodia, and Brunei.
- Identify sales growth opportunities, formulate comprehensive commercial action plans, and rigorously analyze initiative results against defined objectives.
- Maintain and regularly update the Commercial Network plan.
- Act as a major contributor to the creation of various commercial presentations, including the annual Market Action Plan.
- Collaborate on and/or lead cross-functional studies and Cartier action plans, ensuring consistent execution across departments.
- Lead the commercial aspects for brief, scorecards, and CAR preparation, ensuring timely submission.
SKILLS & REQUIREMENTS:
- 6+ years of experience in luxury commercial or retail departments,
- Bachelor's degree or equivalent
- Extensive experience working in multicultural environments with multiple and diverse management stakeholders.
- Expert in Microsoft PowerPoint, Excel, and proficient in Reporting tools.
- Strong analytical skills and thrive in working with data & database universe.
