Commercial Operations

6 years of experience in sales operations, commercial operations, business strategy, management consulting, investment banking, corporate advisory, or 4 years of experience with an advanced degree.

Experience working in the consumer hardware, consumer electronics, telecom, or retail sector.

1. Strategic Planning & Annual Operating Plan

2. Go-To-Market (GTM) Strategy & Budget Management

3. Channel Strategy & Competitor Benchmarking

4. Operational Rigor, Analytics, & AI Integration

5. Cross-Functional Collaboration & Stakeholder Management

Job Description: Commercial Operations Associate – Hardware Role Overview As a Commercial Operations Associate within Client's Hardware ecosystem, you will drive the commercial strategy, financial modeling, and operational processes for the hardware portfolio across key APAC markets. Operating with high autonomy, you will serve as a core link between Regional Sales, Marketing, Commercial Operations, and Finance. You will assist the Annual Operating Plan processes, build comprehensive volume and financial models, design go-to-market strategies, and optimize promotional budgets. By synthesizing data-driven insights, you will navigate ambiguity to influence senior cross-functional leaders

Description:

As a Sales Operations Associate, you drive complex / cross-functional projects and processes as a key contributor with limited guidance, and demonstrate end-to-end ownership of smaller projects. You identify and develop go-to-market strategies (E.g. revenue/service models, product strategies) and launch cross-functional initiatives to address a business need. You solve complex problems which have multiple potential solutions, and identify potential roadblocks and operational inefficiencies. You demonstrate the ability to resolve ambiguous situations with clear insights and actionable recommendations. You influence across teams to align resources and direction and actively develop relationships across the PA. You act as a subject matter expert with a thorough understanding of your business area. Responsibilities include:

• Develop a product/sales activation strategy to achieve business objectives and secure relevant cross functional endorsement. Activate the strategy with execution and enablement to ensure key activities are delivered and targets achieved. Develop a strategic narrative/business case to influence product roadmaps and customers.
• Define the problem statement and project scope to deliver against key business objectives. Develop robust project plans including workstreams and resource requirements. Deliver projects in a high quality and timely manner.
• Develop hypotheses against an opportunity area or problem statement and test with quantitative and/or qualitative analysis. Navigate data quality limitations and take steps to improve. Synthesize findings from analysis into actionable insights that power the business. Communicate insights and recommendations in a structured and compelling manner.
• Identify areas of collaboration to deliver better business outcomes. Partner effectively with cross-functional teams on programs, processes and business objectives.
• Design and implement business cadence to deliver effective and efficient operations and results. Develop and manage processes and programs to drive strong operational rigor.
• Identify areas of improvement to drive the business forward. Develop innovative or re-apply existing approaches that drive to a step change in effectiveness or efficiency. Evaluate and scale process improvements across the business.
• Develop an in-depth understanding of our products and business areas. Deepen knowledge of industry and its ecosystem, customers and competitive trends to identify opportunities and risks and their impact on our Go To Market strategy. Apply knowledge and expertise to make informed recommendations and decisions related to a product, area or service.
• Identify relevant stakeholders and develop an understanding of their key priorities and needs. Champion and challenge stakeholders to achieve better outcomes. Develop trusted relationships and effective partnerships with stakeholders.
• Identify, define and track metrics to ensure progress against business objectives. Design reporting frameworks using core tools infrastructure where possible and surface actionable insights to drive the business.
• Conduct a strategic assessment to address an opportunity area or problem statement. Evaluate a range of solutions and assess the associated key benefits and challenges.