About Us
WorldFirst is a brand of Ant International, a global digital payment and financial services leader. Through the World Account, WorldFirst is meeting the needs of SMEs engaged in international trade or business, both online via marketplaces or websites, as well as offline to support importers and exporters. This includes international payments, global collections (receiving payments), currency conversion, treasury management tools to help WorldFirst clients reduce costs, improve turnover efficiency to generate more revenue and sales, and quickly capture global business opportunities.
WorldFirst serves over one million customers worldwide across 32 offices worldwide, and is connected to over 130 marketplaces.
About the Role
We're looking for a driven, analytical Commercial Growth Intern to support the growth of our Singapore and Philippines markets. Reporting to the Marketing Lead (Singapore & Philippines), you'll play a hands-on role in client acquisition, onboarding, and market strategy — working directly with commercial and cross-functional teams.
Your market focus will be:
- Philippines (primary): Gig economy acquisition — freelancers, developers,
- Singapore (secondary): SME acquisition — goods & services (eg. ecommerce sellers, wholesalers, marketing agencies)
This is a rare opportunity to gain real commercial exposure in a high-growth fintech environment, working on live strategies that directly impact revenue.
What You'll Do
Client Acquisition & Onboarding
- Follow up with prospective and onboarding clients via calls, email, and WhatsApp
- Identify and resolve onboarding roadblocks; support lead generation review
- Conduct customer surveys and interviews; assist in setting up incentive campaigns
Market & Competitor Research
- Research industry trends, competitor positioning, and market dynamics across the Philippines and Singapore payments landscape
Data Analysis & Reporting
- Track and analyze onboarding performance and KPIs
- Build dashboards, prepare decks, and conduct customer segmentation for internal stakeholders
Operations & Coordination
- Support day-to-day operations: proposals, meeting minutes, and cross-team coordination (Telesales, Business Growth, Onboarding, Risk)
Strategic Contribution
- Participate in go-to-market brainstorming and contribute to World Account growth initiatives
Requirements
- Pursuing or recently completed a degree in Business, Marketing, Finance, Economics, or a related field
- Strong interest in B2B fintech, consulting, payments, ecommerce, or go-to-market strategy
- Comfortable working with data; proficient in Microsoft Excel (e.g. VLOOKUPs, pivot tables) and PowerPoint
- Familiarity with Python, AI tools, or VBA/automation is a plus
- Excellent written and verbal communication skills, with the ability to distill complex information into clear, concise insights
- Confident engaging in client-facing interactions across calls, emails, and messaging platforms
- Proactive, highly organized, and detail-oriented; a self-starter who thrives in a fast-paced environment
- Able to commit to a 6-month full-time internship
What You'll Get
- Direct mentorship from the Marketing Lead across two active markets
- Real impact — your work feeds live onboarding pipelines and commercial campaigns
- Cross-functional exposure to fintech teams and external partners across Southeast Asia
