Who We Are Looking For & What Role You Will Play
- Perform monitoring, analysis and escalation of real-time operation events.
- Monitor attendance records of all AETOS employees and provide detailed reports to management.
- Monitor security access control points and basic administration of clearance for persons and vehicles into the system.
- Monitor various alarm alerts, activation of response team and prepare basic reports upon completion of operation.
- Monitor of video analytics CCTV and response in accordance with procedures.
- Perform inbound and outbound calls
- Managing and resolving client's enquiries
- Any other duties/jobs assigned by supervisor.
What Knowledge & Experience We Require From You
- Candidate must possess at least GCE N/ O level.
- Able to speak and write fluent English.
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Able to work 12 hours shift including weekends or Public Holiday (depend on roster).
- Relevant training will be provided.
