Job Description

PART-TIME COLD CALLER

Automotive Repair and Fleet Services

About Us

Lee Sheng Auto Pte Ltd is an established automotive workshop with over 47 years of experience in accident repairs, insurance claims, spray painting and mechanical repairs.

We are an authorised accident-reporting and repair workshop for Income Insurance and India International Insurance.

Position Overview

We are looking for a confident and motivated Part-Time Cold Caller to introduce our services to:

Motor dealers
Car-rental companies
Commercial fleet owners
Private-hire vehicle fleet operators
Logistics and transport companies
Companies operating multiple vehicles

Your primary responsibilities will be to identify potential business clients, introduce our workshop services and arrange appointments for our management team to discuss possible repair or corporate-rate arrangements.

Key Responsibilities

Make outbound calls to prospective motor dealers, rental companies and fleet owners.
Introduce Lee Sheng Auto and explain our services, including: Accident reporting and insurance-claim assistance Accident and body repairs Spray painting and panel beating Engine servicing and mechanical repairs Cash accident repairs corporate and subcontract repair arrangements
Identify each company's vehicle-repair requirements.
Obtain the name and contact details of the relevant decision-maker or workshop manager.
Arrange appointments, workshop visits or follow-up calls for our management team.
Maintain accurate records of calls, contacts and follow-up actions.
Follow up with interested prospects when required.
Meet agreed weekly calling and appointment targets.
Follow the company's calling guidelines and applicable data-protection requirements.

Qualifications

GCE N Level, O Level or equivalent.
Previous experience in telemarketing, telesales, appointment setting or customer service is preferred.
Experience in the automotive, insurance, rental or fleet industry will be an advantage.
Good spoken English ability to communicate in Mandarin or other languages is an advantage.
Confident, polite and professional telephone manner.
Strong communication and listening skills.
Comfortable speaking with business owners, fleet managers and workshop managers.
Able to work independently and maintain proper call records.
Positive attitude and able to handle rejection professionally.
Basic computer skills, including Microsoft Excel or Google Sheets.