Cloud Wintel Engineer

Key Responsibilities:

• Provide Level 2 support for Windows Server environments (2016/2019/2022) in both cloud and hybrid infrastructures.
• Perform patching and vulnerability management for Windows and VMware environments.
• Install, configure, and manage VMware ESXi, vCenter, and perform environment hardening.
• Troubleshoot Windows OS and VMware-related issues effectively.
• Administer Azure services, ensuring scalability, performance, security, and availability.
• Conduct regular system health checks, performance tuning, and capacity planning.
• Remediate security findings from Web and Infrastructure Penetration Tests and Vulnerability Management System (VMS) reports.
• Manage IIS configurations and provide support for Microsoft Active Directory.
• Maintain SLAs by monitoring systems, updating documentation, and generating regular reports.
• Support backup and recovery operations using enterprise-level tools.
• Participate in ITIL-based incident, problem, and change management processes.
• Document standard operating procedures, configurations, and troubleshooting steps.
• Citrix administration knowledge is considered an added advantage.

Required Experience & Certifications:

• Minimum 5 years of experience in Windows server administration.
• Solid understanding of cloud platforms (preferably Azure AWS is a plus).
• Hands-on experience with VMware infrastructure and virtualization.
• Proficiency in PowerShell scripting for automation and administrative tasks.
• Familiarity with monitoring tools like SolarWinds or similar platforms.
• Strong grasp of ITIL framework and service delivery processes.
• Excellent communication and analytical problem-solving skills.
• Relevant certifications such as:
  • Microsoft Certified: Azure Administrator Associate
  • MCSA (Microsoft Certified Solutions Associate)
  • VMware Certified Professional (VCP)