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Cloud Technical Manager
Job Summary
We are seeking an accomplished Cloud Technical Manager with deep technical expertise across multi-cloud platforms to lead cloud infrastructure operations for both commercial and Singapore Government-appointed agencies. This senior technical leadership role demands extensive hands-on experience managing complex cloud environments across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), with strong focus on both Linux and Windows system administration. The ideal candidate will possess L3-level technical proficiency, demonstrate exceptional stakeholder management capabilities, and provide technical guidance to engineering teams while driving operational excellence, security hardening, and infrastructure modernization initiatives.
Key Responsibilities
Multi-Cloud Infrastructure Leadership & Architecture
Lead the design, deployment, and management of cloud-native architectures across AWS, Microsoft Azure, and Google Cloud Platform in production environments
Architect and implement scalable, highly available, and secure multi-cloud solutions aligned with business requirements and government compliance standards
Provide technical leadership for cloud services including: , S3, Lambda, ECS/EKS, RDS, CloudWatchEC2, Systems Manager, Azure Virtual Machines, Azure Kubernetes Service (AKS), Azure Monitor, Compute Engine, Google Kubernetes Engine (GKE), Cloud Functions, Cloud Storage, and Cloud Monitoring
Design and implement infrastructure architecture for new application deployments, ensuring best practices in scalability, performance, and cost optimization
Evaluate and recommend cloud technologies, services, and architectural patterns to support business objectives and digital transformation initiatives
Lead migration initiatives from on-premises to cloud and cloud-to-cloud migrations across AWS, Azure, and GCP
Monitor and optimize cloud resource utilization, implementing cost management strategies and right-sizing recommendations
Technical Team Leadership & Mentorship
Provide technical leadership, guidance, and mentorship to L2 Linux Engineers, L2 Wintel Engineers, and L3 Cloud Engineers
Conduct technical design reviews, code reviews for Infrastructure as Code (IaC), and architectural assessments
Act as the technical escalation point for complex infrastructure issues requiring advanced troubleshooting and resolution
Drive knowledge transfer initiatives, facilitate technical training sessions, and develop engineering team capabilities
Lead incident response for critical production issues, coordinating cross-functional teams and ensuring rapid resolution
Foster a culture of operational excellence, automation, continuous improvement, and technical innovation
Participate in 24/7 shift rotation and on-call escalation support to provide leadership during critical incidents
Operating System Lifecycle & Patch Management
Oversee and coordinate enterprise-wide OS patching operations across RHEL (v7 to v10) and Windows Server (2016 to 2025) environments using native tools eg. AWS Systems Manager, Azure Update Management, WSUS, SCCM, and YUM/DNF
Demonstrate advanced proficiency in both Linux and Windows system administration with the ability to troubleshoot complex issues across both platforms
Develop and enforce patching strategies, policies, and schedules aligned with security compliance requirements and business continuity objectives
Lead monthly and quarterly patch cycles, ensuring comprehensive testing, validation, and rollback procedures
Coordinate patch approvals with Change Advisory Board (CAB) and manage stakeholder communications throughout patching activities
Execute post-patch validation, remediation activities, and compliance reporting for audit requirements
Identify and manage End-of-Life (EOL) operating systems and applications, planning upgrade and migration strategies
Security Hardening & Compliance Management
Lead CIS (Center for Internet Security) security hardening initiatives and remediation activities across all cloud platforms and operating systems
Implement and maintain security baselines based on CIS Benchmarks, government security standards (IM8 Policy), and industry best practices
Oversee vulnerability management programs using tools such as Trend Micro, Qualys, Tenable, and AWS Config
Prioritize, coordinate, and track security remediation efforts across infrastructure teams to ensure timely resolution of vulnerabilities
Job ID: 140193001