IBM Consulting is seeking a Cloud Infrastructure Operations Lead to oversee the end-to-end operations of an AWS-based digital platform for a key government agency client. This role requires a strong Team Lead with deep cloud, infrastructure, and security expertise, capable of driving operational excellence, managing a multidisciplinary team, and ensuring service reliability within a highly regulated environment.
Leadership & Operations Management
- Lead and manage a team supporting a mission-critical AWS digital platform.
- Oversee day-to-day operations, ensuring high availability, performance, and compliance with government security standards.
- Serve as the primary operational escalation point and collaborate closely with the client on service improvements and roadmap planning.
Manage and govern the following operational domains:
- Cloud Networking - VPC design, routing, security groups, load balancers, transit gateways, and hybrid connectivity.
- Next-Generation Firewall Operations - Policy management, updates, rule optimization, and health monitoring.
- Endpoint Protection Systems - Oversight of anti-malware, EDR, and security posture tools across cloud workloads.
- Privileged Access Management (PAM) - Administration and governance of secure access controls and vaulting systems.
- Vulnerability & Secure Configuration Management - Oversight of scanning, remediation, patching processes, and compliance reporting.
- Backup & Recovery Operations - Ensure effective data protection, recovery testing, and lifecycle management.
- Identity & Access Management - Manage Active Directory and Entra ID IAM operations, including federation, RBAC, and directory integration.
Automation & Infrastructure as Code (IaC)
- Drive automation for infrastructure provisioning and operational tasks using Terraform, AWS CloudFormation, and Ansible.
- Ensure consistent, secure, and reusable IaC modules and operational workflows.
Required Qualifications
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
- 7+ years of experience in cloud infrastructure operations, with at least 2-3 years in a team-lead role.
- Strong hands-on experience with AWS services, networking, and security controls.
- Proficiency with Terraform, CloudFormation, and Ansible.
- Preferably AWS certifications (e.g., Solutions Architect Professional, Security Specialty).
- Experience with SIEM/SOC processes and security hardening frameworks.
- Working knowledge of DevOps, ITIL, and SRE practices.
- Prior consulting or client-facing experience.
- Deep understanding of enterprise security operations, IAM, vulnerability management, and backup solutions.
- Experience supporting public-sector or highly regulated environments
.Due to the government client-facing requirement, only Singapore citizens applicants will be considered.
