- Provide operational support for Azure cloud infrastructure and associated services.
- Respond to incidents, service requests, and event alerts within defined service level agreements (SLAs).
- Perform troubleshooting across Azure services, including Virtual Machines, Storage Accounts, Virtual Networks, Network Security Groups, Load Balancers, Azure Backup, Azure Monitor, and Log Analytics.
- Execute routine operational tasks such as system monitoring, health checks, service restarts, backup verification, and configuration validation.
- Manage and support monthly patching activities for Windows and Linux environments.
- Assist in change implementation, maintenance activities, and patch deployments following established procedures.
- Maintain accurate and up-to-date operational documentation and ticketing records.
- Adhere to incident, problem, change, and request management processes.
- Support compliance with security policies, audit requirements, and operational standards.
- Collaborate with internal teams, customers, and service management teams to ensure service quality and continuous improvement.
Requirement
- 3-5 years of hands-on experience working with Azure cloud environments.
- Strong understanding of networking principles.
- Experience in system administration for both Windows and Linux environments.
- Familiarity with Azure DevOps, Terraform, configuration management, and continuous integration tools.
- Proven experience managing patching cycles in enterprise environments.
- Strong troubleshooting and problem-solving skills.
Interested candidate please click APPLY to begin your job search journey.
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PERSOL Tech Services Pte Ltd
UEN No. 202233837K
