Cloud Billing Specialist / Cloud Billing Analyst / Cloud Billing Manager

Manages or supports billing processes for cloud services, helping ensure charges are accurate, understandable, and handled on time. Works with finance, cloud operations, procurement, engineering, vendors, and business teams to review invoices, usage records, account structures, pricing arrangements, and billing questions. The role may support an organization's internal cloud expenses or a cloud service provider's customer billing operations.

A Cloud Billing Specialist handles routine billing activities such as reviewing invoices, resolving charge questions, maintaining account and payment information, and coordinating with providers or customers. A Cloud Billing Analyst examines usage and billing data, reconciles charges, investigates variances, prepares cost reports, and identifies trends or potential errors. A Cloud Billing Manager oversees billing operations, controls, service levels, team resources, and vendor or customer escalations.

Reviews cloud service charges, account hierarchies, usage reports, discounts, credits, taxes, and contract terms. Reconciles invoices against cloud usage, purchase commitments, budgets, and internal cost allocations. Investigates unexpected increases, duplicate charges, incorrect rates, missing credits, or discrepancies between provider reports and internal records, then coordinates corrections or disputes with the appropriate teams.

Maintains billing schedules, records, documentation, and reporting processes. Helps allocate costs to business units, projects, products, or customers using agreed tagging and account structures. Prepares forecasts and billing summaries, supports month-end close and audit requests, and helps teams understand billing drivers. May also improve billing systems, automate reconciliation, establish approval workflows, and strengthen controls over cloud spending.

• Diploma or bachelor's degree in finance, accounting, information systems, business, or a related field preferred
• Experience in cloud billing, accounts payable, finance operations, cost analysis, billing operations, or cloud administration
• Familiarity with AWS, Microsoft Azure, Google Cloud, or other cloud billing and usage reports
• Strong analytical and numerical skills for reviewing invoices, usage, rates, credits, and cost allocations
• Proficiency with spreadsheets and financial or billing systems; SQL or data analysis tools are an asset
• Understanding of cloud pricing models, subscriptions, consumption charges, discounts, and service agreements
• Ability to investigate billing variances, identify likely causes, and coordinate resolution
• Strong attention to detail when reconciling invoices, purchase commitments, and supporting records
• Clear communication skills for working with finance, engineering, vendors, customers, and business teams
• Good organization and time-management skills for meeting billing and month-end deadlines
• Familiarity with tagging, cost allocation, budgets, forecasting, or FinOps practices is beneficial
• Ability to handle sensitive financial, account, and customer information with discretion
• Relevant accounting, cloud, or FinOps certifications are an asset
• Team leadership, billing controls, dispute management, and process ownership may be expected for manager-level positions