Job Description

Attractive Basic Salary + Service & Sales Incentives + Allowances + Benefits + Training

ClearSK® operates a group of medical aesthetic clinics in Singapore, with regional operations in Shanghai, Hangzhou and Kuala Lumpur.

This position provides an opportunity to work in a multidisciplinary clinic environment alongside doctors, therapists and management professionals. We are looking for individuals who are adaptable, willing to learn and committed to providing professional customer service and developing their skills in medical aesthetics.

Key Responsibilities

Work alongside doctors and the clinic team in supporting day-to-day treatment and customer-care activities
Undergo structured on-the-job training and internal competency assessment for relevant aesthetic therapy procedures
Perform skin, body and/or hair analysis to customers
Understand customers concerns and provide appropriate information on available treatments and services
Recommend suitable treatment packages based on customers needs and established clinic protocols
Perform assigned non-medical skin, body and/or hair treatments in accordance with training and clinic protocols
Attend to customer enquiries and arrange appointments
Manage and follow up on own appointment bookings
Maintain treatment rooms, equipment and machines in accordance with clinic operating and hygiene procedures
Ensure treatment consumables and customer amenities are adequately replenished
Maintain appropriate customer and treatment records
Perform other reasonable operational and administrative duties assigned by the Branch Manager or management

Requirements

Diploma or equivalent qualification
Able to communicate effectively in English, both spoken and written, as the role involves communication with customers, doctors and colleagues and the preparation of work records
Maintain professional grooming and hygiene standards appropriate to a customer-facing healthcare environment
Able and willing to work clinic/retail hours, including weekends
Prior experience in the aesthetic, beauty, wellness or healthcare sector is an advantage but not essential
Qualifications in health sciences, nutrition, food science, biomedical science, physiotherapy, pharmacy or related disciplines are an advantage
CIDESCO, CIBTAC, ITEC, NITEC, WSQ or other relevant spa and aesthetic therapy qualifications are an advantage
Able to work independently, take initiative and collaborate effectively within a team
Comfortable working in a service and sales-oriented environment
Comfortable using common IT systems and devices, including laptops, printers and mobile devices
Willing to participate in continuous training and skills development

Benefits

Five-day work week
Service and sales incentives
Convenient working locations
Medical benefits
Employee product and service benefits
Structured On-the-Job Training (OJT) provided
Career development opportunities based on demonstrated competency, performance and organisational requirements

Application Process

To assist us in reviewing your application, please complete the application form below as part of the recruitment process:

https://forms.gle/BANHb1kAYwBY7k6D8

Please also submit your application through MyCareersFuture.

Applications will be assessed based on the relevant qualifications, experience and competencies required for the position. Only shortlisted candidates will be contacted.