At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.
As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.
What You Can Expect
The APAC Medical Education and Clinical Excellence manager is responsible for setting up and executing the APAC Medical Education and Clinical Excellence Strategy for the RECON & DTS BU. This role ensures high-quality, compliant and impactful education that advances clinical practice, and supports safe and effective use of products. Acting as the Segment Leader for RDTS, this role designs comprehensive education pathways, drives faculty engagement, and ensures consistent, high-quality program delivery across diverse markets. In addition, it partners with functions such as Marketing, Sales, Clinical Affairs as well as country teams to elevate capability, standardize best-in-class education and embed a culture of clinical excellence for both internal and external audiences across the region.
How You'll Create Impact
Principal Duties & Responsibilities
Strategic Leadership
- Develop and own the APAC medical education and clinical excellence strategy for the RDTS BU portfolio, aligned with global strategy and regional business priorities.
- Translate global education frameworks into regionally relevant programs that reflect market maturity, healthcare system differences, and customer needs.
- Act as the APAC subject-matter expert on RDTS clinical education, surgical techniques, product knowledge and adult learning methodologies.
Medical Education, Clinical Capability & Product Training
- Design and deliver end-to-end medical education programs across the surgeon learning journey (e.g. early career, experienced surgeons, sub-specialists).
- Lead internal clinical skills training for commercial and medical teams, ensuring strong product knowledge, procedural understanding, and safe, compliant application in clinical settings.
- Enable the country teams to confidently articulate product features and navigate clinical objections.
- Oversee cadaveric labs, workshops, symposia, digital education, and in-field learning experiences, ensuring consistency, quality, and alignment with adult learning principles.
- Define faculty strategy, including identification, development, and engagement of regional and local faculty in line with compliance requirements.
- Partner with country teams to assess external (HCP) and internal (employee) capability gaps and tailor education and training interventions accordingly.
Clinical Excellence & Standards
- Establish and govern APAC clinical excellence standards for RDTS, including best practices for surgical technique, product usage, and outcomes focus.
- Drive standardization of educational content, curricula, and metrics across markets while allowing for local customization where required.
- Promote evidence-based practice by integrating clinical data, outcomes, and real-world evidence into education programs.
Cross-Functional Collaboration
- Partner closely with Marketing and Sales to ensure education strategies appropriately support product launches and lifecycle management while remaining non-promotional.
- Collaborate with HR / L&D and Commercial Enablement teams to align clinical skills training with broader capability frameworks and competency models.
- Work with R&D and Global Medical teams to incorporate innovation, pipeline products, and new technologies into education plans.
- Collaborate with Regulatory, Legal, and Compliance to ensure all education activities meet internal and external requirements.
Governance, Quality & Compliance
- Ensure all medical education activities comply with applicable laws, regulations, and company policies.
- Establish clear governance processes for program approval, execution, and evaluation.
- Manage education budgets responsibly and track return on education objectives (capability uplift, engagement, quality indicators).
Measurement & Continuous Improvement
- Define success metrics for medical education and clinical excellence programs, including qualitative and quantitative KPIs.
- Leverage insights from participants, faculty, and country teams to continuously improve program design and impact.
- Monitor trends in adult learning, digital education, and clinical practice to keep APAC programs at the leading edge.
What Makes You Stand Out
Key Competencies
- Strategic thinking with strong execution discipline
- Deep clinical credibility and learning agility
- Excellent stakeholder management and influencing skills
- Comfort operating in complex, multicultural APAC environments
- Strong communication and presentation skills
- Proficiency in Mandarin is an advantage
- High standards for ethics, compliance, and scientific integrity
Your Background
Education
- Bachelor's degree required (preferably in technology, healthcare/clinical, or marketing)
Professional Experience
- 7+ years of experience in medical education, medical affairs, clinical training, or a related role within MedTech or healthcare.
- Strong expertise in Orthopedics, including surgical workflows and clinical decision-making.
- Demonstrated experience leading regional or global programs in a matrixed environment.
- Proven ability to design and deliver high-impact education using adult learning principles.
Travel Expectations
Approximately 30-40% within APAC region.
EOE/M/F/Vet/Disability
