About Us
Hippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polaris constellation, resulting in a system with over 99.9% accuracy.
Why Join Our Team
Reinvent healthcare with AI that puts safety first. We're building the world's first healthcareonly, safetyfocused LLM a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was cofounded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world's leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children's, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who've spent their careers improving care, advancing science, and building worldchanging technologies ensuring our platform is powerful, trusted, and truly transformative.
About The Role
We are seeking a Clinical Customer Success Executive to lead the successful deployment and adoption of Hippocratic AI's technology across health systems in Singapore. You will be responsible for overseeing implementation, engaging key stakeholders, and ensuring our solutions are tailored to the needs of both local and U.S. healthcare contexts. This role requires experience leading technology implementation within health systems, strong communication skills, and cultural fluency across both U.S. and local markets. A strong working understanding of technologies such as AI, LLMs, or NLP is preferred.
Note: While this role is based internationally, we are also open to candidates currently located in the United States who are willing to relocate, provided they have existing authorization to live and work in the destination country.
What You'll Do
- Build and maintain strong relationships with healthcare staff and operational leaders, acting as a trusted clinical resource.
- Lead product implementations, focusing on aligning solutions with nursing workflows and operational processes.
- Train nursing teams and other healthcare staff on the effective use of Hippocratic AI solutions, ensuring adoption and success.
- Identify opportunities to improve workflows and patient care outcomes using AI tools, particularly in bedside care and nursing operations.
- Manage day-to-day client relationships, ensuring seamless communication and addressing operational concerns.
- Collaborate with internal teams (product, sales, and engineering) to address client feedback and improve user experiences.
- Establish metrics to measure success, including patient care outcomes, team adoption rates, and operational efficiencies.
- Collaborate with the nursing leadership team to share best practices from AI implementation and be comfortable presenting at conferences/webinars on the impact of AI in Nursing.
What You Bring
Must-Have:
- Proven experience managing or supporting technology implementations within health systems
- Strong knowledge of healthcare operations, IT systems, and digital transformation best practices
- Professional fluency in both English and the local language (written and verbal)
- Deep familiarity with healthcare workflows, stakeholder environments, and system dynamics in both the U.S. and Singapore.
- Exceptional communication, relationship-building, and project management skills
Nice-to-Have:
- Active Registered Nurse (RN) license from an accredited university.
- A minimum of 5 years of clinical experience.
- Proven experience in customer success, account management, or project management.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process. 
