Clinic Supervisor

A.Position Overview (Primary Purpose of the Role)

To manage clinic operations, support clinical teams, and ensure great patient care.

B.Key Responsibilities (Primary Duties and Skills for Success)

. Manage appointments, patient flow, and staff rosters

. Handle second-tier patient escalations and report to supervisors

. Assist doctors during patient treatments and examinations

. Manage patient records and documentation pre- and post-consultation

. Assist in developing on-the-job training and/or in-service curriculum, required documentation, and training manuals

. Supervise the frontline staff in meeting the clinic's daily key performance indicators

. Assist quality improvement projects and initiatives

. Patient registration liaise with patients and other stakeholders to provide services to patients

. Perform payment collection procedures (if required) and handle outstanding Invoices

. Perform any other duties as assigned by management from time to time.

C.Requirement

. Prior experience in administrative or healthcare settings is a plus.

. Strong computer skills. Proficient in MS Office Advantage

. Effective team player and able to work in fast paced environment

. 5.5-day work week: Monday to Friday and half-day on Saturdays. After confirmation, one Saturday off per month will be granted.

. Location: Buona Vista