Clinic Operations Associate (Weekend Part-time)

We are looking for a passionate and responsible individual to join our telemedicine team in supporting the digital transformation of healthcare. In this role, you will be part of a dynamic operations team focused on ensuring a seamless experience for our telemedicine patients.

Location: Clementi 325

Pay Rate: $13/h

Responsibilities

• Perform daily operational tasks, including accurate packing of prescribed medications and arranging timely deliveries to patients
• Coordinate closely with the contact centre, doctors, operations team, and delivery partners to ensure smooth fulfilment
• Manage medication and consumables inventory, including replenishment and stock control
• Assist telemedicine doctors with patient enquiries
• Handle patient feedback and provide service recovery when required
• Submit claims to government agencies and corporate partners accurately and on time
• Contribute to improving clinic processes and maintaining SOP documentation
• Provide training and ongoing support to the team as needed
• Perform any other ad-hoc duties as assigned

Requirements

. Able to work on weekends and public holidays in accordance with clinic operating hours (Dispensing hours are 8am - 10pm)

. Self-motivated, with the ability to work independently and collaboratively in a team

. Meticulous, well-organised, and committed to delivering excellent patient service

. Good communication and interpersonal skills

. Proficient in basic computer applications and comfortable with digital tools

Only shortlisted candidates will be notified

For more information, visit https://www.heyally.com/ and https://alliancehealthcare.com.sg/