Rehab Matters Private Limited is seeking a full-time Clinic Assistant to join our team. As a Clinic Assistant at our physio clinics, you will play a crucial role in general clinic administrative duties, assisting therapists in monitoring clients during therapy activities and treatment or assessment delivery.
Key Responsibilities:
Administrative (Primary)
- Take charge of general clinic administration duties, including front desk reception, upkeep of clinic environment, inventory control, to facilitate smooth operations.
- Attend to all appointment related enquiries, scheduling of client appointment and sending weekly appointment reminders.
- Maintain billing and payment records.
- Maintain record of client statistics.
- Maintain therapy equipment and scheduling of maintenance.
Therapy Assistance (Secondary)
- Assist in the preparation of patients for treatment.
- Support physiotherapists in assessments and treatments, providing physical assistance as needed.
- Prepare and set up therapy equipment for patient's use.
- Supervise and implement exercise according to the exercise programme prescribed by the physiotherapist and ensure proper setup of equipment.
- Assist with therapy activities as well as assisting in lifting and transfer of patients whenever required.
- Create monthly engaging educational materials on heart and lung and chronic diseases (e.g., Instagram and Facebook posts).
- Assist with planning and conducting workshops, and public talks to promote the role of physiotherapy in chronic disease and adopting a healthy lifestyle.
Requirements
- Minimum GCE O or N Level
- Diploma in Therapy Assistance or related field is an advantage
- Experience in Physiotherapy/Healthcare field is a bonus
- Strong communication and interpersonal skills
- Meticulous with attention to details
- Enjoy meeting and helping people
- Computer literate (Microsoft Office)
- Ability to work collaboratively as a team player
- Able to commit to 5.5 workweek
- Able to commute to 2 locations: Novena Royal Square Medical Centre and Guthrie House (Fifth Avenue)
