Job Description

Job Summary

Support the day-to-day operations of the clinic and deliver an excellent patient experience while growing your skills in clinic operations and customer service.

Responsibilities

Greet and check in patients efficiently to ensure smooth clinic flow
Manage front desk operations and coordinate patient movement within the clinic
Respond promptly and professionally to customer inquiries via calls, WhatsApp, and email
Schedule patient appointments and follow-ups accurately while maintaining up-to-date patient records
Prepare consultation rooms and assist clinicians during patient consultations and tests
Process billing transactions and perform basic administrative tasks
Conduct stock and supply checks to maintain clinic inventory
Maintain a clean, calm, and organized clinic environment to support smooth operations

Preferred competencies and qualifications

1 year prior experience in clinic role preferred
Strong English communication skills to interact effectively with patients and team members
Demonstrated eagerness to learn and grow within the role
Ability to stay organized, attention to detail, and manage multiple tasks reliably
Phlebotomy experience and certification require