Clinic Assistant

Job Responsibilities:

. Greet and welcome patients, manage patient flow, and schedule appointments

. Prepare examination rooms and ensure they are clean and well-stocked with necessary supplies

. Attend to inbound calls and assist with patient enquiries

. Assist healthcare professionals during patient examinations and procedures

. Submit insurance claims and issue tax invoices

. Maintain accurate patient records and handle confidential medical documentation

. Deliver exceptional customer service by addressing patient inquiries and concerns

. Provide concierge assistance for patients to and from MRT stations or drop-off points, when required

. Perform general administrative duties to support the efficient day-to-day operations of the clinic

Requirement:

. Minimum GCE N or O Level qualification

. Fluent in English ability to speak Mandarin is an advantage (to liaise with Mandarin-speaking patients)

. Prior experience in a customer service role is an advantage

. Strong communication and interpersonal skills

. Customer service-oriented with a willingness to learn

. Candidates with no experience are welcome to apply