Clinic Assistant (Obstetrics & Gynaecology Clinic)

We are looking for a detail-oriented and attentive individual to support clinic operations and patient care. The role involves coordinating front-line services, supporting clinical procedures, and ensuring smooth daily operations while maintaining patient comfort and confidentiality.

What You'll Be Responsible For

• Manage daily operations of the clinic to ensure efficiency, compliance, and high-quality patient care.

• Perform administrative duties that are pertinent to clinic operations and service standards, such as managing insurance claims, Medisave claims, MediShield claims, procurement and maintenance functions, and licensing documentation.

• Handle clinic duties such as managing patient flow, appointment scheduling, and overseeing inventory, always maintaining high standard of services.

• Support billing, financial counselling, and subsidy-related matters in compliance with policies.

• Responsible for ordering of medicines, ensuring medications are in stock and medication dispensing and ensure that medications are administered in accordance with guidelines, policies, and procedures.

• Manage patients expectations and uphold high standard of medical care and service delivery are provided and maintained.

• Chaperone doctor, prepare patients for examination as needed.

• Assist Doctor in providing treatment and medical examination

• Ensure compliance with healthcare regulations, accreditation standards, and internal policies.

• Undertake any other ad-hoc projects or any other responsibilities and assignments as assigned by the Management.

The Experience and Expertise You'll Bring

• Minimum NITEC, or Diploma
• Relevant experience in a clinic or healthcare setting preferred
• Familiarity with Medisave, MediShield, and insurance claims processes preferred
• Able to handle patient matters with discretion and maintain confidentiality
• Proficient in basic computer applications and clinic management systems
• Able to manage multiple tasks in a structured and organised manner
• Clear communication skills and ability to engage patients in a composed manner
• Able to work in a fast-paced clinic environment