We are looking for a detail-oriented and attentive individual to support clinic operations and patient care. The role involves coordinating front-line services, supporting clinical procedures, and ensuring smooth daily operations while maintaining patient comfort and confidentiality.
- Manage patient registration, appointment scheduling, and coordination of patient flow
- Provide administrative support including insurance claims, Medisave and MediShield submissions, licensing documentation, and maintenance of clinic records
- Support billing processes, financial counselling, and subsidy-related matters in accordance with established policies
- Prepare patients for consultation, examinations, and procedures perform chaperone duties where required
- Chaperone doctor, prepare patients for examination as needed
- Handle patient interactions with care and discretion, ensuring privacy and service standards are maintained
- Oversee inventory management, including ordering of medicines and clinic supplies, and maintaining adequate stock levels
- Assist with medication dispensing in accordance with clinical guidelines, policies, and procedures
- Maintain cleanliness and readiness of consultation and treatment rooms
- Ensure compliance with healthcare regulations, accreditation requirements, and internal protocols
- Undertake additional duties and assignments as directed by Management
Requirements
- Minimum NITEC, or Diploma
- Relevant experience in a clinic or healthcare setting preferred
- Familiarity with Medisave, MediShield, and insurance claims processes preferred
- Able to handle patient matters with discretion and maintain confidentiality
- Proficient in basic computer applications and clinic management systems
- Able to manage multiple tasks in a structured and organised manner
- Clear communication skills and ability to engage patients in a composed manner
- Able to work in a fast-paced clinic environment
