Clinic Assistant Intern

ROLE

Psychology Blossom is looking for a full-time Clinic Assistant Intern to support the daily administrative and operational functions of our psychology clinic.

This is a hands-on, front-line operations role. You will be involved in daily clinic operations, client support, and administrative coordination, while gaining structured exposure to how a psychology clinic functions.

This role is suitable for individuals who are organised, responsible, and interested in clinic operations and psychology-related environments.

Learn more about Psychology Blossom at:

https://psychologyblossom.com/home-blossom/

• Open and close the clinic according to established procedures
• Welcome clients professionally and warmly, and offer refreshments
• Ensure the clinic environment is clean, presentable, and welcoming at all times
• Manage front desk logistics and client flow during operating hours

Client & Therapist Support

• Support clients and therapists with scheduling and logistics via WhatsApp and other communication channels
• Provide clear, calm, and professional responses to client enquiries
• Escalate issues appropriately according to SOPs

Administrative & Operational Support

• Operate the Plato system when authorised, strictly following protocols
• Prepare, organise, and submit invoices to the relevant accounting platforms
• Order clinic supplies and ensure stock levels are maintained
• Collect mail, maintain pantry hygiene, water plants, and keep shared spaces organised

Coordination & Internal Support

• Support the administrative and operations team with day-to-day tasks
• Collaborate with the Business Development team on customer relationship management tasks when required
• Assist in ensuring SOPs are followed consistently

Psychology Assistant Exposure (Training-Based)

• Attend supervision sessions and internal meetings when required
• Assist psychologists with intake assessments, scoring, and interpretation of assessment tools under supervision
• Participate in learning opportunities relevant to clinic operations and psychology practice

Ad-Hoc Duties

• Additional tasks related to clinic administration and operations may arise from time to time
• All ad-hoc tasks will be discussed prior to assignment

• Undergraduate students, fresh college graduates, or diploma graduates
• Background in Psychology, Counselling, Administration, or related fields. Candidates from other disciplines are welcome if they demonstrate a strong interest in clinic work or have relevant experience in personal assistant, healthcare, or administration, or customer service.

Commitment

• Able to commit full-time (45 days per week)
• Able to commit for a minimum of 6 monthsul>

  General

  • Responsible, reliable, and growth-oriented, with an interest in contributing to operational protocol improvements and reporting processes to build strong, real-world clinic operations experience.
  • Comfortable working in a client-facing clinic environment
  • Strong attention to detail and ability to follow instructions and SOPs
  • Clear and professional communication skills (spoken and written English)
  • Able to manage multiple tasks in a structured environment
  • This is a Paid Internship Role

  Experience in healthcare or psychology clinics is an advantage, but attitude, reliability, and ability to follow systems are essential.

  HOW TO APPLY

  Please email your resume and a short write-up explaining how this internship would benefit your learning and development to: [HIDDEN TEXT]