Clinic Assistant

About Healing Hands

At Healing Hands, we are dedicated to helping our patients in Singapore achieve optimal health and wellness through holistic, non-invasive chiropractic care. Our team of experienced chiropractors focuses on treating the root cause of pain and dysfunction, rather than just the symptoms. We believe in empowering our patients with the knowledge and care they need to lead active, pain-free lives. Our clinic is known for its warm, welcoming environment and patient-centric approach.

Job Summary

We are looking for a compassionate, organised, and proactive Clinic Assistant to be the first point of contact for our patients. You will play a vital role in ensuring the smooth daily operation of our clinic and providing an exceptional patient experience from the moment they walk in. The ideal candidate is a team player with excellent communication skills and a genuine desire to help others.

Key Responsibilities

Patient Care & Front Desk Management:

• Greet patients warmly and manage the front desk efficiently.
• Handle patient enquiries via phone, email, and in-person.
• Schedule and confirm patient appointments using our clinic management system.
• Manage patient registration, check-ins, and check-outs.
• Process payments and handle basic financial transactions.

Administrative Support:

• Maintain and update patient records with accuracy and confidentiality.
• Assist with basic administrative tasks such as filing, scanning, and data entry.
• Manage inventory of clinic supplies and place orders when necessary.
• Ensure the reception and common areas are tidy and presentable.

Clinical Support (Non-Medical):

• Prepare treatment rooms before and after patient consultations.
• Assist the chiropractors with basic, non-clinical tasks as directed.
• Guide patients through their visit and ensure their comfort.
• Educate patients on clinic policies, services, and wellness products.