Clinic Assistant (Diagnostic Imaging)

The Clinic Assistant is responsible for delivering a professional and efficient patient experience while supporting the administrative and operational workflow of an advanced diagnostic imaging centre.

Responsibilities:

• Patient reception & registration, manage patient check-in and check-out efficiently
• Coordinate appointments for advanced imaging services such as MRI, Ultrasound, X-ray, Mammography etc
• Provide patients with clear written and verbal instructions regarding examination preparation and preparation requirements
• Verification of insurance eligiblity and coverage, where applicable
• Prepare invoice and process payments accurately
• Maintain accurate patient information within the centre's registration/RIS system
• Any other ad-hoc duties as assigned

Requirements:

• Diploma or degree in Healthcare Administration, Business Administration, Medical Administration, or a related discipline preferred.
• Preferably 2-3 years of experience in a hospital, specialist clinic, diagnostic imaging centre, radiology department, or healthcare environment.
• Experience with advanced imaging services such as MRI, CT, PET-CT, mammography, or interventional imaging is an added advantage.
• Meticulous and possess strong organisational and multitasking skills.
• Excellent patient service and communication skills.