Clinic Assistant

Company Description

Our company partners with medical professionals to streamline clinic operations and enhance the patient experience.

Role Description The Clinic Assistant is a full-time, on-site role based in Singapore. This role involves welcoming patients, managing front desk duties, and handling appointment scheduling and registration.

The Clinic Assistant supports healthcare professionals by preparing consultation rooms, assisting with basic patient care activities, and ensuring accurate documentation and filing of patient records. Day-to-day tasks include answering phone and in-person inquiries, coordinating patient flow, handling payments, and maintaining a clean and organized clinic environment. The role also requires adherence to clinic policies, privacy standards, and infection control procedures.

Qualifications

• Strong communication skills and the ability to interact professionally with patients, caregivers, and healthcare staff.
• Experience with receptionist duties such as managing front desk operations, scheduling appointments, and handling inquiries.
• Customer service skills with a focus on empathy, patience, and delivering a positive patient experience.
• Basic knowledge of medical terminology and the ability to learn clinic procedures and documentation requirements.
• Ability to assist with patient care tasks under guidance, including preparing patients for consultations and supporting clinic workflow.
• Attention to detail, good organizational skills, and the ability to manage multiple tasks in a fast-paced environment.
• Proficiency in using computers and clinic management or scheduling systems.
• Relevant certification or prior experience in a clinic or healthcare setting is an advantage.

• Authorized to work in Singapore without a working pass.
• must be able to work in Bedok area
• must have relevant experienced