Administration Singapore Full Time Icon Cancer Centre Singapore
Are you passionate about delivering exceptional patient experiences We're looking for a dedicated and detail-oriented professional to be the driving force behind seamless, high-quality care for our private patients.
Enjoy a supportive work environment that values work-life balance, including a 5-day work week, attractive medical benefits, and a truly rewarding career experience. This role is ideal for individuals with strong oncology administrative experience (such as PSA or PSE), as well as nurses who are keen to transition into a patient-focused administrative role.
Responsibilities:
- Be the first point of contact, handling enquiries from private patients with warmth and professionalism.
- Prepare thoroughly for each appointment and ensure timely follow-ups for a smooth care journey.
- Coordinate personalised care plans, supporting patients and their caregivers every step of the way.
- Manage insurance-related enquiries and referrals efficiently
- Work closely with specialists to coordinate referrals and continuity of care.
- Provide end-to-end administrative and logistical support for patient visits and treatments.
- Collaborate with internal departments and external providers to deliver integrated care.
- Continuously improve and streamline workflows to enhance private patient services.
- Coordinate and support VIP/VVIP patient appointments with discretion and excellence.
- Manage doctors schedules to optimise patient flow and experience.
- Take on additional responsibilities that contribute to team success.
Requirements:
- Minimum diploma in any discipline; a background in healthcare administration is preferred.
- At least 1–2 years of administrative experience, ideally in a private specialist setting or healthcare setting.
- Familiarity with clinic management systems and insurance is an advantage.
- Strong interpersonal and communication skills with a patient-first, compassionate attitude.
- Highly organised, meticulous, and able to thrive in a fast-paced environment.
Why Join Us
At Icon Cancer Centre, every role has a purpose- delivering care that truly makes a difference. Guided by a deeply patient-centred approach, our teams work together to create experiences that are compassionate, personalised, and supportive at every step of the journey.
Join a team where compassion meets expertise, and where your contributions - no matter your role - help shape moments that matter most to patients and their families. Here, you'll be part of a collaborative, values-driven environment that champions continuous improvement, innovation, and genuine human connection in everything we do.
Be more than part of a workplace - be part of a mission to deliver exceptional care, every day.
