Client Tax Operations Migration Support Analyst

Job Background/context: 

As part of a banking migration initiative, candidate is to support a variety of migration activities, including understanding system behaviour, validating testing results, checking for data reports, contractual/ repapering activities if any, and to also support SMEs on BAU activities 

Key Responsibilities:

• Support/ Execute end-to-end operational migration activities, including contract repapering if any, system checking, client/account data remediation etc. 
• Perform validation on post migration checks on system behaviour 
• Perform account-level maintenance, updates if required 
• Support update of process note to reflect Project Anchor changes where applicable 
• Preparation of process documents and flowcharts 

Knowledge/Experience:

Essential 

At least 1-2 years of banking operation experience

Desirable 

2-3+ years of relevant operational or banking experience

Skills: (technical skills) 

Essential 

• AI Savvy

• Accounting

Desirable 

Banking system, experience in User Acceptance Testing review process, familiar with account/ data handling/ exercise.  

Qualifications: (degree/certifications) 

Essential

Diploma or Degree

Desirable 

Degree

Competencies (soft skills you are looking for in a candidate)

• Good understanding of Banking Operations Processes.
• Meticulous in validation/ checking, attention to details 
• Strong interpersonal skills influence and spur change, facilitate, and enhance performance within a cross - functional environment.

Qualification: High school diploma or equivalent