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Nicoll Curtin

Client Solutions Manager - eCommerce Marketplaces

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  • Posted 14 hours ago
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Job Description

Our client is looking for a Client Solutions Manager to be a customer-focused, solutions-driven partner who helps advertisers succeed using data-driven marketing. Working closely with sales, this role supports clients with strategic guidance, campaign optimisation, and product education to drive revenue and strengthen long-term relationships. Success requires strong analytical skills, consultative selling, and the ability to manage multiple projects in a fast-paced environment. This role is a parental leave cover for 8 months, and is based in Singapore.

Responsibilities:

  • Partner with sales to analyze client needs and develop integrated marketing strategies.
  • Use data and insights to identify opportunities and improve campaign performance.
  • Educate clients and agencies on advertising products and encourage adoption.
  • Plan, execute, and optimize media and creative strategies to meet business goals.
  • Track performance, manage budgets, and provide real-time recommendations.
  • Ensure smooth account operations, including troubleshooting and monitoring policy compliance.
  • Manage complex internal and external workflows and support operational efficiency.
  • Build strong relationships with client stakeholders at all levels.
  • Work closely with cross-functional and regional teams to drive results.

Requirements:

  • Degree in marketing, business, or a technical field preferred
  • Experience in marketing, media, consulting, or related fields with demonstrated leadership.
  • Advanced Excel skills and experience analyzing data to generate insights.
  • Understanding of key advertising performance metrics.
  • Experience with the digital advertising (Direct Response marketing, data and technology solutions, ad-tech, partnerships, CRM, measurement fundamentals) and the eCommerce ecosystem a plus
  • Experience with data visualization tools or analysis tools and relational databases such as Tableau, SQL a plus
  • Ability to thrive in a fast-changing environment
  • Ability to work effectively with cross-functional teams and senior stakeholders.
  • Strong communication and presentation skills.
  • Strong problem-solving, decision-making, and project management skills.

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About Company

Job ID: 135917341