Overview
LLAB is seeking an experienced Client Solutions Executive to handle the day-to-day management of key client accounts, with a strong focus on large and tech-driven brands. This role serves as the primary liaison between clients and internal teams, owning project delivery from briefing through execution. You will lead cross-functional teams, manage budgets and timelines, and drive high-quality, on-time, on-budget campaign delivery.
Key Responsibilities
Account & Project Management
- Independently manage projects and campaigns.
- Own project timelines, scopes, and budgets to ensure seamless delivery.
- Maintain financial health across projects, including budget tracking and scope control.
- Identify and contribute to business development opportunities.
Client Management
- Act as the trusted day-to-day contact for clients, managing expectations and resolving issues proactively.
- Present work clearly and confidently, securing internal and client approvals.
- Oversee workflow planning and resource coordination across teams.
- Build a strong understanding of client brands, categories, competitors, and market trends to add strategic value.
Creative
- Evaluate creative work critically and provide clear POVs to elevate output beyond client asks.
- Present and sell through small-scale campaign ideas and executions.
- Ability to design, structure, and build clear, compelling presentation decks, including narrative flow and visual hierarchy.
Digital
- Demonstrate strong familiarity with digital and social platforms, formats, and channels.
- Understand the fundamentals of structuring digital and social projects and teams.
Requirements
Experience & Knowledge
- Minimum 3 4 years of agency experience managing sizeable client accounts.
- Strong understanding of print, digital, and content production processes.
- Proven experience managing budgets and scopes.
Skills & Attributes
- Excellent communication, presentation, and relationship management skills.
- Highly organised, able to manage multiple projects under tight deadlines.
- Proactive, hands-on team player with a positive, solutions-driven mindset.
- Resilient, reliable, and trusted by both clients and internal teams.
- Open to feedback and able to iterate quickly, incorporating input to improve work quality and outcomes.
