Our client is looking for an experienced and driven KYC professional to join the Client Services team in a senior capacity.
This role will support client onboarding and ongoing KYC activities across Retail, Institutional, and Prime Brokerage segments, while working closely with internal stakeholders and external clients to ensure compliance with regulatory and internal standards.
Responsibilities:
- Review client documentation and provide guidance on KYC-related matters in collaboration with internal business teams and clients.
- Conduct detailed assessments of KYC records, including due diligence checks, sanctions/name screening, and verification of information provided by clients, in line with applicable regulations and AML/CFT requirements.
- Work with relevant stakeholders to follow up on documentation gaps, outstanding issues, or CDD concerns, ensuring timely resolution and proper record keeping.
- Support the handling of client queries and account-related requests together with internal teams.
- Provide guidance to junior team members and oversee escalation or exception cases where required.
- Prepare and support reporting on onboarding and account management statistics, including analysis of trends or issues to identify control enhancements and process improvement opportunities.
- Evaluate existing workflows and operating procedures on an ongoing basis to strengthen service delivery, improve efficiency, and reduce operational risk.
- Participate in change and transformation initiatives aimed at improving the overall client journey and strengthening team effectiveness.
Requirements:
- Around 5-8 years of relevant experience in KYC, CDD, or client onboarding within financial services.
- Professional qualifications such as CAMS will be viewed favourably.
- Good understanding of the end-to-end client lifecycle and different account or client structures.
- Working knowledge of AML/CFT, CRS, FATCA, QI, and SIP requirements.
- Strong client service orientation with the ability to balance business support and risk considerations.
- Sound analytical thinking and a strong compliance/risk mindset.
- Confident in managing relationships with both internal and external stakeholders.
- Detail-oriented, organised, and able to perform well under tight deadlines.
- Adaptable team player who is comfortable working in a dynamic environment.
- Strong MS Excel and data analysis skills, with the ability to interpret findings clearly and highlight areas of concern or opportunity.
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We regret to inform only shortlisted candidates will be notified.
Merries Employment LLP
EA Licence No: 14C7362
Posting Personnel: Kong Fong Ting
EA Personnel Registration No: R1987853
