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Drcom

Client Services Executive

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Job Description

Location: Singapore Office

Level of management: Entry-level to Experienced

drcom group is seeking an enthusiastic Account Executive/Client Servicing Executive to join our dynamic team. This role plays a pivotal part in maintaining client satisfaction and expanding our key client accounts in the APAC market. As an Account Executive, you will work within a team to oversee the seamless execution of projects from briefing to delivery, ensuring high-quality outcomes and building strong client relationships.

A keen interest in the health sciences/healthcare and marketing is essential.

WHAT YOU WILL DO

Client/Account Management:

  • Build and maintain long-term relationships with key and strategic accounts
  • Understand client requirements and growth strategies to plan and develop tailored project solutions for the commercialisation of pharmaceuticals
  • Assist the client servicing team in addressing project challenges and providing actionable insights
  • Stay informed about company offerings, effectively present services and solutions to clients
  • Collaborate with internal teams on sales and marketing initiatives to drive business growth
  • Develop and deliver innovative proposals and strategic sales presentations
  • Provide recommendations for new products, service extensions, or enhancements based on client needs

Project & Team Coordination:

  • Monitor and report on KPIs, including opportunities, invoicing, and transformation rates
  • Ensure adherence to growth objectives
  • Collaborate with internal cross-functional teams to deliver excellence in project execution
  • Support team members to foster professional development and teamwork

JOB REQUIREMENTS

General Qualifications:

  • Bachelor's degree in Life Sciences, Bio-medical, Pharmacy, Medical, Healthcare, Marketing, Communications, Advertising, Digital Media, Public Relations majors
  • Prior internship in a healthcare company will be a big plus.

Required Skills:

  • Interest in healthcare marketing, disease awareness and patient engagement
  • Digitally savvy within the Healthcare Industry.
  • Keen interest in client servicing and building professional, long-term partnerships
  • Adaptability and problem-solving skills to provide recommendations and solutions to clients.
  • Exceptional communication and presentation skills, with a proactive approach to client engagement
  • Detail-oriented and eager to learn
  • Collaborative and works well in a team

BENEFITS

  • Supportive team environment: Work in a culture of mentorship and assistance, where everyone is encouraged to grow and succeed together
  • Close collaboration with International Colleagues Across APAC: Collaborate with professionals from across the APAC region, gaining global exposure and broadening your cultural awareness.
  • Business travel opportunities within the APAC region to meet clients, attend events, and work closely with teams in different locations.
  • Comprehensive health insurance coverage
  • Hybrid work arrangement

More Info

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About Company

Job ID: 147606043

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