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Capital Asia Investments

Client Service Manager

Early Applicant
  • Posted 20 days ago
  • Be among the first 10 applicants
5-7 Years

Job Description

Job Scope

  • Support management, directors and business managers in their daily business activities.
  • Involve interfacing with clients (mostly originating from the Asia regions) and assisting directors or business managers in taking and executing clients instructions.
  • Follow up on deal reconciliation, settlement and reporting of trades and investment transactions across different asset classes for clients (also working closely with CAIs internal teams).
  • Ensure timely client onboarding, transaction processing, subscription & redemption processing and service delivery for the firms clients.
  • Covering duties such as, but not limited to, placing trade orders, funds monitoring, processing documentation for bank brokerage, account openings, updating instruction checklists.
  • Liaise with the firms partners and counter-parties such as private banks, securities firms, investment banks, custodian banks, fund administrators, legal firms, accounting firms, trustees etc, for matters related to clients trading and account maintenance requirements.
  • Manage multiple projects and ongoing transactions and coordinate across different countries time zone to ensure timely delivery of set objectives.
  • Prepare presentation materials (e.g Powerpoints) and market new funds or other investment products for CAIs clients (working closely with CAIs internal investment & portfolio team).
  • Facilitate the KYC process, customer due diligence, management and filing of clients and firms documents.

Qualifications

  • At least 5 years of relevant experience in private banking, investment banking or fund management.
  • Proven track record in client servicing and support work.
  • Good knowledge on VCC or other fund structures and trade execution process is preferred.
  • Strong understanding of MAS regulations and governance standards.
  • Detail-oriented, and has strong time management skills and interpersonal skills.
  • This is an opportunity to join a fast-growing MAS-licensed fund management company and play a pivotal role in shaping its client servicing quality and standards.

Date Posted: 10/09/2025

Job ID: 125972967

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Last Updated: 11-09-2025 04:42:55 AM
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