Client Service Executive

Responsibilities:

• Support the main reception-in-charge during peak hours, primarily stationed at the reception area.
• Respond to enquiries and provide relevant information and guidance to clients regarding the local business environment and promoted industries.
• Collaborate with internal teams and other government agencies to triage requests and ensure clients are connected to the right resources.
• Perform administrative tasks related to client engagements, including routine reviews of client plans.

Requirements

• Diploma or equivalent qualification.
• Minimum 1 year of experience in customer engagement or related roles.
• Strong interpersonal skills and ability to work effectively with multiple stakeholders.