Client Relationship Manager / Senior Account Executive / Customer Support

Role Description

This is a full-time hybrid role based in Singapore, with the flexibility to work remotely at times. As a Client Relationship Manager / Senior Account Executive / Customer Support professional, you will engage clients and stakeholders to build and maintain strong relationships. Responsibilities include managing key client accounts, responding to inquiries, coordinating with event organizers, addressing client needs, and ensuring a seamless customer experience. You will identify opportunities for engagement, provide regular updates and reports, and contribute to the successful execution of initiatives associated with London Life Sciences Week. Your work will directly support the success of one of the global life sciences sector's premier events.

Qualifications

• Strong relationship management, customer support, and client account management skills
• Proficiency in communication, stakeholder engagement, and collaboration
• Organizational, time management, and multitasking abilities
• Attention to detail, problem-solving skills, and ability to manage deadlines effectively
• Experience in event planning, coordinating logistics, or project management is advantageous
• Knowledge of or interest in the life sciences or healthcare industry is a plus
• Proficient in office productivity tools and CRM software
• Bachelor's degree in Business, Communications, Marketing, or a related field preferred