Job Description

Client Care Specialist

Location: East Singapore
Schedule: 6 days/week (Includes Weekends & PH)

Responsibilities

Manage daily walk-in customer enquiries to provide timely and effective service
Oversee data management and correspondence with company suppliers to ensure smooth operational workflows
Collaborate with team members to build and strengthen the company's client care team
Identify and implement improvements to enhance the company's client experience processes
Communicate clearly in English to assist a diverse range of clients and partners

Company Overview

Chiang Kong Craftsman Pte Ltd is located in East Singapore, specializing in client care and operational support to enhance service standards and supplier coordination.