Client Documentation Officer

The Talent:

• Similar experience of minimally 2-3 years experience of Client static data maintenance or KYC Documentation
• Experience using Avaloq is a good advantage, but not mandatory
• Highly detail-oriented and self-motivated
• Good interpersonal skills
• Competent with control and risk framework

Job Description

• Competent & well-versed in the Guidelines for Client Onboarding & Data Maintenance
• CDD Guidelines & Documentation requirement guidelines on documentations to be procured as part of Due Diligence checks (for Individual & Corporate)
• Competent & well-versed in different Corporate entity structures & corresponding documentation requirements and account structuring knowledge
• Documentation review for client onboarding and static data maintenance and transactions documents.
• Coordination & stakeholder management skills to reach out to different stakeholders e.g. COO, KYC, L&C, FCSS etc particularly for complex account document review cases
• Track, monitor and escalate all accounts/transactions with documentation deficiencies and exception approved for management attention and appropriate action.
• Monitor and ensure all business requests pertaining to documentation are attended to promptly and processed as per agreed SLA.
• Generate and follow through with various reports (eg: daily & exception reporting, aging etc.)
• To support and deliver team KPI and objectives.
• Handling various duties & ad-hoc project assigned to the team.
• Accurate and timely execution of service requests / clients instructions on static maintenance updates and account opening in ICOS, Avaloq and CICSH systems.
• Liaise directly with Front Office for any re-work(s) and monitor to ensure no long outstanding unprocessed service request / clients instructions.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [Confidential Information]
• All shortlisted candidates will be contacted

Jayden Tan - 91868967

Jayden Tan

Direct Line: +65 6697 7859
EA Licence Number: 91C2918
Personnel Registration Number: R2198828