Client Advisor

TAG Heuer, founded in 1860 by Edouard Heuer in the Jura Mountains of Switzerland, is a luxury watch brand that is part of LVMH Mot Hennessy Louis Vuitton SE (LVMH), the world's leading luxury group. For 163 years, TAG Heuer has demonstrated pure avant-garde watchmaking spirit and a commitment to innovation with revolutionary technologies.

Today, the brand's core collection consists of three iconic families designed by Jack Heuer TAG Heuer Carrera, Monaco, and Autavia and is rounded out with the contemporary TAG Heuer Link, Aquaracer, Formula 1, and Connected lines.

With a rich history of innovation and precision, TAG Heuer remains at the forefront of the luxury timepiece industry.

Job Scope

Reporting directly to the Boutique Manager, the Client Advisor will be responsible for achieving and exceeding sales targets as assigned, cultivating and maintaining a loyal customer base and assisting with daily boutique operations

Other responsibilities include

• Inventory management and maintain good housekeeping condition in the boutique including visual merchandising
• Providing excellent customer service by sharing product knowledge with customers and follow up closely with customers on after sales service matters
• Taking ownership on the monitoring of after sales service of customer database and support in-store marketing events
• Act as a brand ambassador and uphold the brand image for TAG Heuer

Profile

• Min. 2 years of experience in (luxury) retail industry.
• Experience in Watches industry is a plus
• Fluent in English (both written and spoken) with strong interpersonal skills
• Sales and result oriented
• Good team player
• Strong in customer service