CLIENT ACCOUNT SERVICE EXECUTIVE

At Singapore First Aid Training Centre Pte Ltd, we empower healthcare and corporate professionals through high-impact emergency response training solutions.

We are looking for a highly motivated and customer-centered Client Account Service Executive. This pivotal role will represent our brand by engaging clients, managing course registrations and supporting business development. This position demands a proactive, detail-oriented individual who can effectively communicate with clients, meet sales and satisfaction targets and support the company's strategic growth objectives.

Key Responsibilities:

. Handle sales enquiries and course-related questions

. Proactively promote and sell training courses to individual and corporate clients

. Meeting monthly sales targets and driving revenue growth to qualify for commission incentives

. Coordinate with trainers and internal teams to ensure smooth course delivery

. Follow-up with leads and convert them into confirmed participants

. Build and maintain strong relationships with clients before and after training

. Support administrative tasks such as course confirmations and CRM data entry

. Support other departments as needed, contributing to the overall functioning of the organization

Requirements:

. Diploma or Degree in Business Administration, Marketing or related field (or equivalent experience)

. Minimum 2 years in sales/client management experience within the healthcare, pharmaceutical, training or education industry

. Sales-oriented mindset with excellent communication skills

. Strong interpersonal and relationship-building abilities

. Client-focused, professional, and results-driven

. Able to multitask and perform well in a fast-paced environment

. Ability to work independently and as part of a team

. Problem-solving skills and a proactive approach to challenges

. Proficiency in CRM software and other relevant tool