Cleaning Operations Management
- Supervise daily cleaning operations across all four (4) office levels to ensure cleanliness standards are maintained.
- Plan and deploy cleaning manpower according to cleaning schedules and operational requirements.
- Ensure proper cleaning of offices, pantries, washrooms, corridors, and common areas.
Quality Control & Inspection
- Monitor cleaning standards and overall service quality of the cleaning team.
- Conduct regular site inspections and spot checks to ensure cleaning works are carried out properly.
- Ensure cleaners follow proper cleaning methods, procedures, and service standards.
Equipment & Chemical Management
- Ensure the proper use of cleaning chemicals, tools, and equipment.
- Monitor stock levels of cleaning materials and consumables and report replenishment needs.
Customer Service & Issue Resolution
- Handle cleaning-related feedback, complaints, or service requests from building occupants or management.
- Ensure prompt rectification of cleaning issues raised by stakeholders.
Safety & Compliance
- Ensure cleaning staff comply with workplace safety procedures, hygiene practices, and site regulations.
- Conduct safety briefings and ensure proper use of PPE and safe cleaning practices.
Documentation & Reporting
- Maintain proper cleaning records, inspection checklists, and attendance records of cleaning staff.
- Report operational issues or manpower matters to the Facilities Manager or Operations Supervisor.
Qualifications
- Minimum Secondary education or equivalent.
- Relevant WSQ Environmental Cleaning training preferred.
Experience
- Preferably >3 years of experience in cleaning operations or housekeeping supervision, preferably in office or commercial facilities.
Skills & Competencies
- Ability to supervise and manage cleaning staff effectively.
- Good knowledge of cleaning procedures, chemicals, and equipment.
- Basic record-keeping and reporting skills.
- Good communication and coordination abilities.
- Responsible and service-oriented attitude.
At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!
