CLEANING OPERATIONS MANAGER

Job Description:

. In charge of the day and night shift employees, especially the night shift employees.

. Set goals for performance and deadlines in ways that comply with company's plans and vision and communicate them to subordinates

. Monitor employee productivity and provide constructive feedback and coaching

. Organize workflow and ensure that employees understand their duties or delegated tasks

. Handle complaints and feedback from clients.

. Handle reassignment of tasks when needed.

. Identify training needs for all cleaning staff.

. Implement work plans.

. Inspect work done by cleaners daily.

. Monitor and follow upon compliance with cleaning procedures, workplace safety and tender specifications.

. Plan out work schedule for cleaners.

. Provide help and guidance to immediate reports.

. Solve operational problems and make decisions.

Requirements:

. A Bachelor degree is preferred, minimum a diploma in any discipline.

. Prior relevant work experience is preferred but not compulsory.

. Able to work and support the nightshift employees.

. Excellent communication and interpersonal skills.

. Outstanding organizational and leadership skills.

. Ability to focus and keep calm under pressure.

. Ability to keep track of multiple projects.

. Perform any ad hoc tasks when required.