Cleaning Operations Manager (Operations & Business Certifications)

Responsible for managing day-to-day cleaning operations to ensure service quality, safety compliance, and operational efficiency across assigned sites. The role oversees manpower deployment, site performance, client coordination, and continuous improvement initiatives.

Key Responsibilities

• Oversee daily cleaning operations and service delivery across sites

• Manage manpower deployment, attendance, productivity, and performance

• Conduct site inspections and ensure compliance with service standards and SLAs

• Ensure compliance with Workplace Safety and Health (WSH) requirements

• Investigate incidents, near misses, and implement corrective actions

• Manage cleaning consumables, equipment, and operational resources

• Liaise with clients and build good working relationships

• Propose operational improvements and productivity initiatives

Requirements

• Diploma or Degree in Built Environment, Facilities Management, Environmental Services, or related field

• Minimum 2 years of relevant cleaning or facilities operations experience

• Experience managing cleaning teams preferred

• Familiarity with WSH and cleaning service regulations