You will be an integral part of the operations support team in the specialty/chemical tanker department working closely with your colleagues to provide claims handling and administrative support.
Responsibilities:
- Assist tanker operations team in handling demurrage and other claims arising from shipments
- Carry out laytime calculations to determine demurrage exposure and apprise customers of potential claims
- Ensure customers receive prompt and timely communication on claim submission, status and time-bar alerts
- Discuss and follow up keenly on all outstanding claims until final settlement
- Populate database with shipment information, claim records and status updates
- Generate invoices and follow up on payments
- Learn and understand various shipping documents, charter party terms and conditions and their interpretations so as to upskill and better facilitate claim negotiations
- Assist with department documentation, general administrative duties and other ad-hoc tasks as assigned by department head from time to time
Requirements:
- Diploma in Maritime Studies or equivalent
- Prior experience in claims handling or commercial operations will be a plus
- Pleasant, proactive, positive and willing to learn attitude with good written and spoken English
- Ideal candidate will be self-driven and meticulous and with good attention to detail
- Working Hours : 9am to 6pm (5days week)
- Interested applicants to send their detailed resume with expected salary and photo online
