Job Description

The Singapore Island Country Club (SICC) is Singapore's most established and grandest golf and country club. With premium facilities, a rich and storied history and a culture of strong camaraderie among its members, the SICC offers a challenging and enriching environment for those who aspire to excel in the hospitality industry.

We invite suitably qualified candidates to join us as: Chinese Restaurant Manager

Job Highlights:

Outpatient and inpatient medical benefits
AWS and variable bonus
Duty meals provided
Annual Leave, Family Care Leave and Birthday Leave
Usage of Club's sports and recreational facilities

Location: 240 Sime Rd, Singapore 288303 (Shuttle Bus available for transport into facilities from designated Bus Stops)

Job Functions & Summary:

Ensure that operations are adequately mannered, taking into account peaks and troughs in demand.
Conduct performance appraisal of all immediate subordinates.
Ensure that Members and guests are attended to and manage employees to provide quality standards for service.
Draw up duty roster of service personnel.
Attend to enquiries and feedback from Members.
Assist Kitchen Operations with input regarding menu items.
Oversee implementation of F&B initiatives affecting outlet seating area and staff.
Ensure that Members and guests are attended to and manage employees to provide quality standards for service.
Oversee the grooming of staff and ensure that the code of conduct is adhered to at all times.
Responsible for keeping records of staff attendance, leave, etc.
Improve processes and workflows to ensure that breakages and wastage of food are minimized.
Oversee restaurant operations to ensure that the outlet is properly set for service.
Produce reports on sales, items and covers sold, and number of guests served.
Ensure that all checks presented are accurately drawn up.
Lead the team and motivate them to contribute to the best of their abilities.
Manage and control linen supplies to the restaurant.
Coordinate with various departments on maintenance of furniture, fixtures and fittings when necessary.
Any other duties that might be assigned from time to time.

Requirements:

Good knowledge in Chinese restaurant operations, workflow and customer service.
Highly motivated, quality driven and results oriented.
A good team player with excellent leadership and customer service capabilities.
Excellent organizational and management skills.
Strong interpersonal and communication skills, both oral and written, and positive attitude towards fostering teamwork among associates in support role.
Ability to lead, motivates a large team of staff, adapt, embrace strong cultural diversity, and work in multi-ethnic team