Chief Customer Success Officer (Metal Materials Expertise)

Company Overview

Zenith Infotech (S) Pte Ltd, founded in 1997, provides state-of-the-art IT professionals and solutions to enhance productivity for clients including IT companies, consulting firms, system integrators, government agencies, and MNCs.

Job Summary

Lead and expand the customer base in the metals sector by managing existing client relationships and securing new business across Asia Pacific, Western, and Middle East markets.

Responsibilities

• Drive revenue growth by managing and expanding relationships with current clients in the metals sector
• Identify, pursue, and close new business opportunities across industries including metal, retail, food, steel, and gold
• Develop and implement targeted sales strategies for Asia Pacific, Western, and Middle East markets to increase market share
• Collaborate with internal teams to deliver exceptional customer experience and ensure successful project delivery
• Monitor and analyze market trends and competitor activities to inform strategic decisions and maintain competitive advantage
• Apply strong hunting skills to generate new business while sustaining and nurturing existing client relationships
• Communicate effectively with diverse stakeholders to negotiate deals and lead teams toward achieving business goals

Preferred competencies and qualifications

• Experience in tech or industrial sectors, providing additional insight into client needs and market dynamics

Other Information

EA 20S0237

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